Travel Consultants

What the job involves

• Determines clients' requirements for travel, accommodation and special interests
• Suggests itineraries based on available travel routes, availability and convenience of transport and cost
• Makes and confirms travel and accommodation reservations and informs clients of bus, plane, ship and train connections
• Notifies clients of travel dates, baggage limits, and medical and visa requirements
• Provides information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
• Assists with travel clearances
• Collects payments and issues clients' itineraries, relevant documentation, tickets for travel and vouchers for accommodation
• Provides information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveller's cheques
• Answers inquiries from tourists and offers suggestions about tours, travel routes, accommodation and local customs
• Provides literature and information on local and national tours and places of interest
• Discusses transport availability and cost

Key values of workers in Travel Consultants

• Achievement

  Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

• Recognition

  Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

• Independence

  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

• Working Conditions

  Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

• Support

  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Top skills required for workers in Travel Consultants

• Service Orientation

  Actively looking for ways to help people.

• Reading Comprehension

  Understanding written sentences and paragraphs in work-related documents.

• Speaking

  Talking to others to convey information effectively.

• Social Perceptiveness

  Being aware of others' reactions and understanding why they react as they do.

• Persuasion

  Persuading others to change their minds or behavior.